Tool repair shop

When my pool pump stopped working I thought i would have to buy a new one and redo all the plumbing for the pump system.I took the broken pump into freeman industries seeing if it would be able to get fixed and they were able to fix it in 2 hours.Would recommend these guys anytime

Well I brought a makit 3 piece kit not even a week later my charger broke well I took it back and they took it off me and said it could take 1-3weeks and now I’m out of work no money till I get my charger back and I rang makita up and there response was can’t you just use another tool very disappointed with them

Tried to purchase over $1500 worth of gear online during a sale. The cart wouldn't process. Submitted ticket and received a response saying they acknowledged the problem and would contact me and rectify the purchase.2 weeks later I contacted them again saying nobody had contacted me or rectified the problem, again told someone would urgently get back to me. Another 2 weeks later and nothing. I have the ticket and email correspondence to prove all of this.Worst custom service and flat out lie to you about them helping you. I'm a tradie who spends a lot of money on tools and I will never return to Sydney Tools. Furthermore, I will now take every opportunity I can to tell this story and encourage others to shop elsewhere on all my building sites.

Yoshi is quick. Great service, would recommend to anybody. Very pleased.

My thanks to Dale and Cameron for their assistance in setting up my compressor (and attachments) with new fittings - I had purchased a retractable air-hose reel and needed to change my old fittings to nitto" fittings. They both had a heap of patience and lots of good advice for a "newbie" who was out of his depth - I couldn't recommend these people and this company more highly"

Great team instore in Malaga. Went in for a trolley. Stock has arrived but not yet booked into stock. I had an arm injury, and the guys helped by booking it into stock and building it for me and loaded it into my vehicle with no complaints or hassles at all. What a friendly bunch. Well done guys! Would definitely come back just because of service like that. Thank you!

good service, best people working inside, if you looking tool parts can go here, more you can find here

Customer service level 0 . I tried to exchange some earmuffs I bought the day before for a upgrade .There are 4 salesman in the store but no one can do an exchange or has the right to the computer system . Got told to come back or drive to a different store .....seriously what happened to good customer service.

Got everything you need

great guys